2. Think
2.2. Problem Solving
Activities
What is the present situation?
Why, why, why?
Fishbone diagram
SWOT matrix
Characteristics of the problem
What happen (when, where, why, with who, how, how much?)
Mindmap
What is the feedback from customers, staff, friends, family, etc.?
Is it part of a bigger problem?
What is stopping you?
What is the real problem?
Wheel of life.
Use synonym, antonyms, characteristics of the problem
Put yourself in the position of somebody else.
ABCDEF
Pareto 80/20
FMEA
Reverse Engineering
Benchmarking
What is the situation you want, the goal?
What similar problem have you resolved before?
What would you do to achieve the opposite goal?
Express what you want to achieve in a SMART way.
What knowledge, experience, skills, motivation do you have that support its achievement?
What is your main motivation?
Write different "How to..." and choose one.
Force field analysis
Change the level of abstraction (make it more global or specific)
Reversal engineering
Thinking errors: assumptions, labeling, jumping into conclusions, radical thinking, mind guessing, guess the future, magnify, discount the positive
Kaizen
What information do you have? Which information are facts or opinions?
Where can you find information online? google, dmoz, youtube, ehow...
Where can you find information by going yourself? libraries, bookshops...
What options do you have? What options you don´t have?
Brainstorming (fix time, fix number of ideas, playing al un-dos-tres, group, group in writing, individual, email, twitter, whatsapp, blogging, 1 month notebook, anonymous software), Analogies (concepts, images), Random, WAIT, questions, relaxation, meditation, scamper, matrix, 6 thinking hats, mind mapping, morphological analysis, excursions, images for stimulation, analogies with images, attribute listing, what would do X person?,
1 concept in each card to do fantastic binomial.
Brainstorming of questions.
Search (google, dmoz, youtube, ehow, wikihow, blog search...) Encyclopaedia, wikipedia, diccionaries, textbooks,
Bath, rest, shave, wash dishes, visit museums, library, bookshops with magazines,
Change routines (tiime tables, shops, food, friends, etc.)
What if? what else?
Role reversal, how other people do?, imagine yourself behaving differently, remember how you did it in the past or visualise yourself doing it in the future.
Play with words and sentences (breaking them, changes, etc.)
Storyboard
Which are the more interesting options?
Pareto (option with higher impact and lower investment=
Antibrainstorming: reasons why one option is not good.
Focus groups
Pros and cons in the short term and the long term? SWOT?
Which criteria can you use to choose the bet options?
What could fail? What is the worst thing that could happen?
Assumptions
Ishikawa diagram
Motivational Interviewing (DDRREESS)
Voting tools
What is easy to implement with maximum impact?
What is the worst that could happen?
Decision making processes
What steps do you need to do, when, with who, how?
Flow chart, Gantt diagram, daily to do list, weekly plan, monthly organisation
How, how, how?
Story board
Flow chart
Visualize myself doing the steps and achieving it
Visual Control
Do it!!!! What has happened? If not resolved, think about why this happened and what to do about it.
Imagine yourself doing it
Reflective practice after doing it. How could you do it differently?
NLP
Quotations
Concepts, Videos and Links
Problem, thinking error, invention, think, improvement, benefit, creativity,
Groupthink
Heuristic
Problem Solving
Occam´s Razor
Trial and error
Scientific method
www.helpmetothink.orghttp://en.wikipedia.org/wiki/Problem_solving
http://en.wikipedia.org/wiki/Scientific_method
http://inventors.about.com/
http://en.wikipedia.org/wiki/PDCA
http://en.wikipedia.org/wiki/Groupthink
Options
What is the present situation?
Why, why, why?
Fishbone diagram
SWOT matrix
Characteristics of the problem
What happen (when, where, why, with who, how, how much?)
Mindmap
What is the feedback from customers, staff, friends, family, etc.?
Is it part of a bigger problem?
What is stopping you?
What is the real problem?
Wheel of life.
Use synonym, antonyms, characteristics of the problem
Put yourself in the position of somebody else.
ABCDEF
Pareto 80/20
FMEA
Reverse Engineering
Benchmarking
What is the situation you want, the goal?
What similar problem have you resolved before?
What would you do to achieve the opposite goal?
Express what you want to achieve in a SMART way.
What knowledge, experience, skills, motivation do you have that support its achievement?
What is your main motivation?
Write different "How to..." and choose one.
Force field analysis
Change the level of abstraction (make it more global or specific)
Reversal engineering
Thinking errors: assumptions, labeling, jumping into conclusions, radical thinking, mind guessing, guess the future, magnify, discount the positive
Kaizen
What information do you have? Which information are facts or opinions?
Where can you find information online? google, dmoz, youtube, ehow...
Where can you find information by going yourself? libraries, bookshops...
What options do you have? What options you don´t have?
Brainstorming (fix time, fix number of ideas, playing al un-dos-tres, group, group in writing, individual, email, twitter, whatsapp, blogging, 1 month notebook, anonymous software), Analogies (concepts, images), Random, WAIT, questions, relaxation, meditation, scamper, matrix, 6 thinking hats, mind mapping, morphological analysis, excursions, images for stimulation, analogies with images, attribute listing, what would do X person?,
1 concept in each card to do fantastic binomial.
Brainstorming of questions.
Search (google, dmoz, youtube, ehow, wikihow, blog search...) Encyclopaedia, wikipedia, diccionaries, textbooks,
Bath, rest, shave, wash dishes, visit museums, library, bookshops with magazines,
Change routines (tiime tables, shops, food, friends, etc.)
What if? what else?
Role reversal, how other people do?, imagine yourself behaving differently, remember how you did it in the past or visualise yourself doing it in the future.
Play with words and sentences (breaking them, changes, etc.)
Storyboard
Which are the more interesting options?
Pareto (option with higher impact and lower investment=
Antibrainstorming: reasons why one option is not good.
Focus groups
Pros and cons in the short term and the long term? SWOT?
Which criteria can you use to choose the bet options?
What could fail? What is the worst thing that could happen?
Assumptions
Ishikawa diagram
Motivational Interviewing (DDRREESS)
Voting tools
What is easy to implement with maximum impact?
What is the worst that could happen?
Decision making processes
What steps do you need to do, when, with who, how?
Flow chart, Gantt diagram, daily to do list, weekly plan, monthly organisation
How, how, how?
Story board
Flow chart
Visualize myself doing the steps and achieving it
Visual Control
Do it!!!! What has happened? If not resolved, think about why this happened and what to do about it.
Imagine yourself doing it
Reflective practice after doing it. How could you do it differently?
NLP
Quotations
Concepts, Videos and Links
Problem, thinking error, invention, think, improvement, benefit, creativity,
Groupthink
Heuristic
Problem Solving
Occam´s Razor
Trial and error
Scientific method
www.helpmetothink.orghttp://en.wikipedia.org/wiki/Problem_solving
http://en.wikipedia.org/wiki/Scientific_method
http://inventors.about.com/
http://en.wikipedia.org/wiki/PDCA
http://en.wikipedia.org/wiki/Groupthink
Options
